Supplier invoices are paid within 30 days of the invoice date under fixed standard payment terms. Payments around Christmas may be delayed due to fewer working days. Do not confirm specific payment dates unless validated in the finance system. Use the provided guidance when suppliers inquire about payment timing or terms.
Supplier invoices are paid within 30 days of the invoice date under the standard payment terms. Do not confirm a specific payment date unless it has been validated in the finance system.
When to use this guidance
Use this supplier payment guidance when:
- A supplier asks when an invoice will be paid.
- A supplier requests confirmation of the payment terms.
- A supplier expects payment earlier than the standard terms.
What are the standard supplier payment terms?
- Invoices are paid within 30 days of the invoice date.
- Invoices received around the Christmas period may take slightly longer because there are fewer working days.
- Outside the Christmas period, payment timelines operate as normal.
- The payment terms are fixed.
- You must not commit to or confirm a specific payment date unless it has been validated in the finance system.
How to respond to a supplier
You can use the following wording when a supplier asks about payment timing or payment terms:
Good morning or afternoon,
Thank you for your email.
Invoices are paid within 30 days from the invoice date, in line with our standard payment terms.
Invoices received around the Christmas period may take slightly longer due to reduced working days. Outside this period, timelines operate as normal.
Please contact us if you have any further questions.